Returning in the New Year
It is hard to believe that another holiday season has come and gone, and here we are in 2019!
Anyone who knows me well knows I love music. In fact, I have a pictures of musical legends who have appeared on stamps hanging on the wall behind me here at my desk in Government Relations.
Our house was filled with songs as I was growing up, thanks to the musical influence of my mom. These legendary sounds were the driving force that inspired me to become a singer and musician myself. To this day, I still perform road shows all over the Midwest with my Illinois-based band. Mom’s musical influence also reached other members of the family, including my sister (a Postmaster), my brother-in-law (a rural carrier) and my dad (a retired rural carrier), who all play and perform in the band with me (so I guess we are a “postal” band too!). We love doing classic rockabilly songs at our shows. One of my favorites is “Return to Sender,” which is very “fitting” for this time of year — all the Christmas cookies I ate over the holiday season have my pre-holiday clothing orders arriving too snug!
Luckily, businesses can use the Postal Service to make it easy for customers like me to return a package and exchange the size I thought I was going to be for the size I am after the holiday eating spree! The Postal Service provides quick, convenient and flexible ways to return items, such as USPS Returns® Services. Using the Postal Service to provide hassle-free returns can enhance customer loyalty, increase sales and control costs.
Businesses can provide return labels in a variety of ways:
- Include one in the original shipment box
- Use the cloud platform
- Integrate the USPS Returns tool on a website
- Let customers print their own
- Request one through the USPS Print and Deliver Shipping Label Service