Vice President, Organization Development
Opportunity Awaits with a USPS Career
Serving the public and running one of the world’s largest logistics networks are synonymous with today’s modern U.S. Postal Service. Thanks to our transformation plan and our long history of innovation, we are an organization where technology, engineering, skilled trades and more than 2,000 specialized roles power our unique mission and give employees the chance to grow while serving their neighbors.
I’m often asked: what is it really like to build a career at the Postal Service? Most people picture the traditional roles we know and appreciate, such as retail associates and mail carriers, and while those jobs remain essential to our success, they’re only part of a much larger story comprised of more than 620,000 postal employees.
At USPS, we are hiring and developing talent in areas many may not associate with mail and package delivery. Maintenance mechanics, electronic and automotive technicians, industrial engineers, data analysts, IT and cybersecurity professionals — just to name a few — keep our national network running smoothly every day and give us a competitive edge in an increasingly complex shipping industry.
What makes USPS special is not just the breadth of career opportunities but the paths we create once someone joins. Many employees begin in a precareer position such as a city carrier assistant or a mail handler assistant — roles that are part of our flexible workforce — and typically move into career positions within two years and often much sooner. From there, postal employees can advance into supervisory, management, technical and specialized roles through structured training and hands-on learning experiences.
From day one, we provide unparalleled opportunities for internal mobility and advancement backed by tailored onboarding and development that expand as their careers progress.
We are proud that our commitment to career growth is reflected in every level of our organization. It’s not a coincidence that many of our executive leaders trace their postal careers back to front-line roles.
We also know stability matters to American workers. Postal careers offer long-term opportunities, strong benefits, job security and support that helps people plan for their futures. At the same time, we embrace local hiring and champion geographic mobility. Opportunity awaits at USPS. I know first-hand that many people join thinking about a job and end up finding a career that is both rewarding and able to sustain them through retirement.
At our core, the Postal Service succeeds because of our people. Behind every delivery, every new efficiency, and every new product or service, is a talented workforce committed to serving the American public. If you’re looking for a job that gives you purpose and the chance to be part of something bigger, USPS may be the place for you.
If you’re interested, explore usps.com/careers today. You might just find your future waiting.
Jenny Utterback
Vice President, Organization Development