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An online interview with Postmaster General Louis DeJoy

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Judy de Torok speaking with Postmaster General Louis DeJoy.

Postmaster General Louis DeJoy and Vice President of Corporate Affairs Judy de Torok.

Judy de Torok, Vice President, Corporate Affairs talks about the 2021 National Postal Forum


One of the best parts of my job is that I get work with the National Postal Forum.

Each year – and twice this year – we help our top executives meet with industry leaders, business mailers, shippers, suppliers, and partners to build relationships and have an open and transparent discussion on the trends impacting our vibrant and dynamic industry.

This year, because of COVID-19, we were unable to meet in person, but to compensate for this the National Postal Forum hosted two virtual events – the traditional spring forum and a 2.0 event, which was held September 20-22, 2021. The silver lining for us is that we were provided two great opportunities to discuss the rollout and implementation of our transformative Delivering for America plan.

As part of the virtual event, I had the honor of opening the first day’s general session of Forum 2.0 with a fireside chat with our Postmaster General, Louis DeJoy, who discussed our comprehensive modernization.

Louis talked about the new sense of excitement and progress that we’re feeling within the Postal Service – and hopefully others are feeling as well. We are already accomplishing significant parts of the Delivering for America plan, and also seeing willingness on Capitol Hill to pass key legislation that will help us to self-sufficiency.

I’m always impressed by Louis’s passion for the Postal Service and his belief in every member of the USPS family, and I’m glad to be able to share our conversation about our transformation and the road ahead for the organization.

Here is my 19-minute interview with our 75th Postmaster General, Louis DeJoy – which was a lot of fun.

There are also several hours of content from Louis and other executives – about all the latest from the Postal Service for our business customers – available through the National Postal Forum.