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Employee Stories, Get to Know Our Employees, In the Community, Inside USPS, Postal Customer Council, Postal People

Service With a Smile

Frederic Burns

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Feb 24, 2026

Service With a Smile Customer service has been a hallmark of this Postal Service employee’s career for more than 30 years I have seen many changes at the U.S. Postal Service since I joined more than three decades ago. When …

Inside USPS, Passport, Postal Customer Council

Your Trusted Partner

Jennifer Vo

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Feb 10, 2026

The U.S. Postal Service is here to help with all your passport needs Applying for a passport is a major milestone, whether it’s your first international trip, a long-awaited family vacation or travel abroad for work. For many travelers, that …

Employee Stories, Get to Know Our Employees, Inside USPS

Delivering More Than Mail

Latarchereta Robinson

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Aug 21, 2025

Delivering More Than Mail How one postal employee is using her 30-year career to cultivate ‘aha’ moments for her colleagues I grew up in Macon, GA, a place I’m proud to call home. After four years in the U.S. Army, …

Inside USPS, Package Shipping, Priority Mail Next Day, Transformation, USPS Distribution Centers

Harnessing the Power of Transformation

Juan Nadal

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Jul 8, 2025

Harnessing the Power of Transformation A revitalized USPS is developing shipping products to make businesses of all sizes more competitive The U.S. Postal Service is harnessing the power of its ongoing transformation to level the playing field in business shipping. …